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SHIPPING INFO

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SHIPPING + RETURNS

SHIPPING

WE SHIP FROM SANTA MONICA VIA USPS SO FOR ORDERS TO THE EAST COAST, HAWAII AND ALASKA PLEASE ALLOW UP TO 8-12 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE, UNLESS YOU SELECT EXPEDITED SHIPPING. 


SHIPPING OPTIONS

USPS GROUND, THERE IS A FLAT FEE OF $10 AND YOU CAN EXPECT DELIVERY WITHIN 2-8 BUSINESS DAYS. 

USPS PRIORITY, THERE IS A FLAT RATE FEE OF $12 AND YOU CAN EXPECT DELIVERY WITHIN 1-3 BUSINESS DAYS. 

INTERNATIONAL ORDERS, THERE IS A FLAT FEE OF $40. DELIVERY TIMES WILL DEPEND ON YOUR LOCATION AND LOCAL CUSTOMS RULES AND REGULATIONS. 

SHIPPING TIMES ARE ESTIMATES AND DEPEND ON THE EFFICACY OF THE UNITED STATES POSTAL SERVICE. 

WE ARE A SMALL, BUT DEDICATED, TEAM AND WE DO OUR BEST TO GET ALL OF OUR ORDERS TO YOU IN THE MOST TIMELY FASHION. PLEASE NOTE THAT ORDERS PLACED AFTER 2PM PST WILL SHIP OUT THE FOLLOWING BUSINESS DAY. 


RETURNS

WHILE WE HOPE YOU FULLY ENJOY YOUR PURCHASE AND OUR PRODUCTS. HOWEVER, IN THE CASE THAT YOU ARE NOT FULLY SATISFIED, PLEASE REACH OUT TO US TO LET US KNOW THE COURCE OF DISCONTENT SO WE CAN DO WHATEVER IS NECESSARY FOR YOU TO HAVE THE TRUE ROSE + SALT EXPERIENCE. WE ACCEPT UNUSED ITEMS PURCHASED EXCLUSIVELY FROM ROSEANDSALT.COM WITHIN 30 DAYS FROM THE DATE OF PURCHASE. ALL ITEMS MUST BE RETURNED WITH ALL ITS ORIGINAL PACKAGING. ANY MERCHANDISE WITHOUT THESE ITEMS MAY NOT QUALIFY FOR A REFUND, OR WILL BE SUBJECT TO A $10 RESTOCKING FEE. PLEASE NOTE THAT SHIPPING AND HANDLING CHARGES ARE NOT REFUNDABLE.


REFUNDS

ONCE WE RECEIVE THE RETURNED ITEM IN A CONDITION SUITABLE FOR RE-SALE, WE WILL ISSUE YOU A REFUND OR STORE CREDIT FOR THE FULL VALUE MINUS ANY POSTAGE FEES. PLEASE ALLOW 7 DAYS FOR US TO ISSUE THE REFUND. UNFORTUNATELY WE CANNOT OFFER REFUNDS OR EXCHANGES FOR ITEMS THAT HAVE BEEN USED OR DAMAGED. PLEASE NOTE THAT REFUNDS, EXCHANGES, AND STORE CREDIT ARE ONLY AVAILABLE FOR PURCHASES MADE ON ROSEANDSALT.COM